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2 years ago
Hi, did you get any document that says "Auftragsbestätigung" (order confirmation)? That document should have the confirmed installation date.
If you don't have the order confirmation, please give a time window during which support can call you (either in a response here or in your profile), I will then highlight this thread to support as I'm only a customer myself.
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2 years ago
Hi @omar boudfoust,
as @lejupp already said: Please give a timeframe in which you are available for a call, and we will call as soon as we can. 🙂
Sincerely,
Johannes P.
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2 years ago
Hello, im available any day from 11am onward, please feel free to contact me, thank you.
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2 years ago
Hey @omar boudfoust welcome to our Telekom hilft Community and thank you for the quick, but nice call.
I'm glad that you have a new appointment on the next wednesday and if you need any further support, just let me know.
Kind regards Sven Ö.
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