Internet speed is too low

vor 11 Stunden

Last few weeks I am struggling with Internet speed. It never goes more than 10 Mbps with my 250 Mbps connection. I changed router, repaired connection several times but it didn't change. I do not know what to do. 

Screenshot_20251225-221633.png

38

0

2

    • vor 10 Stunden

      @Anirban  

      Wich router? And test the speed with a LAN-connection, not with WLAN.

      0

    • vor 10 Stunden

      Hi @Anirban

      thanks for reaching out, I'm very sorry to hear that! Do you know if the low speed occurs only on Wi-Fi or also via LAN cable? Is the speed consistently this low or do you sometimes reach the expected speed?

      We probably need to take a look at this in the system, so please provide me with a time window in which I can reach you by phone.

       

      I look forward to your reply.

       

      Best regards
      Jonas

      0

      0

    Uneingeloggter Nutzer

    von

    Das könnte Ihnen auch weiterhelfen

    Gelöst

    in  

    449

    0

    2

    vor einem Jahr

    in  

    314

    0

    1

    Beliebte Tags letzte 7 Tage

    Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...