Solved

MagentaEins Vorteile bei Tarifwechsel Festnetz

4 years ago

Moin,

ich hatte bisher einen "MagentaZuhause S Hybrid" und einen "MagentaMobil M mit Top-Smartphone 4. Gen" Handyvertrag, und hatte durch MagentaEins folgende Vorteile:

Festnetz:

* MagentaEINS Hybrid Paketvort. (MoFu-Flat+Hybrid MaxSpeed)

Mobilfunk:

* MagentaEINS StreamOn Music&VideoMax

* MagentaEINS Hybrid Paketvorteil

 

Durch den Tarifwechsel im Festnetz auf "MagentaZuhause L" ist der "MagentaEINS Hybrid Paketvort. (MoFu-Flat+Hybrid MaxSpeed)" entfallen.

 

Meine Fragen:

* Ein MagentaEins Vorteil ist die MoFu-Flat aus dem Festnetz, diese ist allerdings nicht automatisch auf dem neuen Festnetztarif hinzugebucht worden und ich kann Sie auch manuell nicht hinzufügen. Muss ich einen neuen MagentaEins Auftrag einstellen, damit die Flat in die Mobilfunknetze wieder dazu gebucht wird?

* Auf dem Mobilfunktarif befindet sich jetzt noch der "MagentaEINS Hybrid Paketvorteil", bleibt der bestehen, oder wird er automatisch entfernt. Mir wäre eigentlich nur wichtig, das die Verdoppelung des Datenvolumens und der "MagentaEINS StreamOn Music&VideoMax" bestehen bleibt ;-).

 

Danke und Gruß

189

1

  • Accepted Solution

    accepted by

    4 years ago

    @Commu 

    In ein paar Tagen wird auch der MagebtaEINS Vorteil aus dem Mobiovertrag entfernt werden.

     

    Ruf die 0800 330 1000, Stichwort MagentaEINS an, um den MagentaEINS Vorteil neu buchen zu lassen.

     

    0

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