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Moving apartment. Did not receive any call back.
vor 5 Jahren
Hello.
My German is bad. I have a ticket open regarding my move of apartment in 2 weeks. I have sent an email over 10 days ago with the details.
I did receive an email giving me a callback number but this number gave back an error (it did not work). I have also called the help number (with the assistance of a German colleague at work). I was informed that someone would call me to discuss the next day. I received no call back, no missed calls or email.
I would like to continue using Telkom in my new address or be allowed to terminate my contract as I am moving apartment on the 31.4.2020.
My current details are in my profile.
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Akzeptierte Lösung
Telekom hilft Team
akzeptiert von
vor 5 Jahren
welcome to our Community
I'm pleased to help you.
I tried to reach you spontaneously, but unfortunately without success.
Let me know if I can try again later so that we can go through the details.
Greetings Khaled A.
4
Antwort
von
vor 5 Jahren
Padraig