Hello,

For the last two weeks my network hasn't been working on my apartment. Both Status and WLAN lights are on but nothing else, in the log in the Speedport portal I see this recurring message "(T103) keine Antworten vom Timeserver" not sure if that could be the problem. The owner of the apartment has open two cases with Telekom and both were closed as solved but still no internet, and when I try to call myself into the technical support either they don't speak english or they cannot help me because I'm not the owner.

I've tried reseting the router, disconnecting and re-connecting everything, double checked every cable is connected properly but I can't make it work. I'd really appreciate some help, I work from home and I really need the WiFi.

Regards