‎Paketverlust Telekom-VDSL nach Hetzner Nürnberg

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Paketverlust Telekom-VDSL nach Hetzner Nürnberg

2 years ago

Wir haben eine managed Nextcloud bei Hetzner (188.40.178.250). Diese kann man wunderbar performant über andere Internetzugangsprovider erreichen, aber über Telekom MagentaZuhause L (und nicht anders über Glasfaser mit 250 Mbit/s) tauchen massive Paketverluste auf. Daher verlangsamen sich sämtliche Daten um ca. das zwanzigfache. Das geht nun schon min. 1 Jahr so. Wieso kommt es hier zu diesen Paketverlusten? Wer ist verantwortlich? Kann mir da jemand weiter helfen? So sieht das in wireshark aus:

############### tcp.analysis.lost_segment ########################

No. Time Source Destination Protocol Length Info

27 1.581195388 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39332 [ACK] Seq=1449 Ack=518 Win=64384 Len=1432 TSval=1263598720 TSecr=540824077 [TCP segment of a reassembled PDU]

58 2.252472483 188.40.178.250 192.168.178.60 TCP 2714 [TCP Previous segment not captured] 443 → 39338 [PSH, ACK] Seq=1449 Ack=411 Win=64512 Len=2648 TSval=1263599391 TSecr=540824748 [TCP segment of a reassembled PDU]

74 2.515356987 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=6702 Ack=701 Win=64384 Len=1432 TSval=1263599654 TSecr=540824804 [TCP segment of a reassembled PDU]

75 2.515357036 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=9582 Ack=701 Win=64384 Len=1432 TSval=1263599654 TSecr=540824804 [TCP segment of a reassembled PDU]

78 2.515554639 188.40.178.250 192.168.178.60 TCP 1072 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=12462 Ack=701 Win=64384 Len=1006 TSval=1263599654 TSecr=540824804 [TCP segment of a reassembled PDU]

106 2.590598934 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=23556 Ack=701 Win=64384 Len=1432 TSval=1263599729 TSecr=540825087 [TCP segment of a reassembled PDU]

110 2.592193493 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

126 2.644831003 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

132 2.666233630 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

154 2.753169940 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=59556 Ack=701 Win=64384 Len=1432 TSval=1263599892 TSecr=540825250 [TCP segment of a reassembled PDU]

156 2.753530664 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=62436 Ack=701 Win=64384 Len=1432 TSval=1263599892 TSecr=540825250 [TCP segment of a reassembled PDU]

175 2.821746207 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=73956 Ack=701 Win=64384 Len=1432 TSval=1263599961 TSecr=540825318 [TCP segment of a reassembled PDU]

181 2.842412402 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=79716 Ack=701 Win=64384 Len=1432 TSval=1263599982 TSecr=540825339 [TCP segment of a reassembled PDU]

204 2.930228981 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

206 2.940887266 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

232 3.073375946 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

234 3.083833017 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

270 3.252157035 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

272 3.252394698 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

291 3.318179259 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

297 3.339156632 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

329 3.459944835 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

331 3.460177966 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

350 3.524309275 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

356 3.545538145 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

377 3.633927102 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

379 3.634131135 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

399 3.699754771 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

405 3.721234900 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

428 3.809043917 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

430 3.819497049 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

455 3.947137969 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

457 3.957406717 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

482 4.083689351 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=324516 Ack=701 Win=64384 Len=1432 TSval=1263601223 TSecr=540826580 [TCP segment of a reassembled PDU]

484 4.084077728 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=327396 Ack=701 Win=64384 Len=1432 TSval=1263601223 TSecr=540826580 [TCP segment of a reassembled PDU]

501 4.155081380 188.40.178.250 192.168.178.60 TLSv1.3 1498 [TCP Previous segment not captured] , Continuation Data

510 4.176134479 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=344676 Ack=701 Win=64384 Len=1432 TSval=1263601315 TSecr=540826673 [TCP segment of a reassembled PDU]

533 4.265732269 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=366276 Ack=701 Win=64384 Len=1432 TSval=1263601405 TSecr=540826762 [TCP segment of a reassembled PDU]

535 4.276178278 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=369156 Ack=701 Win=64384 Len=1432 TSval=1263601415 TSecr=540826773 [TCP segment of a reassembled PDU]

560 4.399115108 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=387876 Ack=701 Win=64384 Len=1432 TSval=1263601538 TSecr=540826895 [TCP segment of a reassembled PDU]

562 4.409589008 188.40.178.250 192.168.178.60 TCP 1498 [TCP Previous segment not captured] 443 → 39338 [ACK] Seq=390756 Ack=701 Win=64384 Len=1432 TSval=1263601548 TSecr=540826906 [TCP segment of a reassembled PDU]

####################### tcp.analysis.retransmission #######################

No. Time Source Destination Protocol Length Info

33 1.603942501 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Server Hello, Change Cipher Spec, Application Data

35 1.614638795 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39332 [ACK] Seq=1441 Ack=518 Win=64384 Len=1440 TSval=1263598754 TSecr=540824111

62 2.274197461 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Server Hello, Change Cipher Spec, Application Data

64 2.284633935 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=1441 Ack=411 Win=64512 Len=1440 TSval=1263599424 TSecr=540824781

84 2.537215952 188.40.178.250 192.168.178.60 TCP 1506 [TCP Fast Retransmission] 443 → 39338 [ACK] Seq=5254 Ack=701 Win=64384 Len=1440 TSval=1263599676 TSecr=540825034 [TCP segment of a reassembled PDU]

86 2.547693490 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=6694 Ack=701 Win=64384 Len=1440 TSval=1263599687 TSecr=540825044

88 2.547939988 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=8134 Ack=701 Win=64384 Len=1440 TSval=1263599687 TSecr=540825044

90 2.558151076 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=9574 Ack=701 Win=64384 Len=1440 TSval=1263599697 TSecr=540825055

91 2.558151125 188.40.178.250 192.168.178.60 TCP 1072 [TCP Retransmission] 443 → 39338 [ACK] Seq=12462 Ack=701 Win=64384 Len=1006 TSval=1263599697 TSecr=540825055

98 2.570422438 188.40.178.250 192.168.178.60 TCP 1506 [TCP Fast Retransmission] 443 → 39338 [ACK] Seq=11014 Ack=701 Win=64384 Len=1440 TSval=1263599709 TSecr=540825067 [TCP segment of a reassembled PDU]

114 2.612514164 188.40.178.250 192.168.178.60 TCP 1506 [TCP Fast Retransmission] 443 → 39338 [ACK] Seq=22108 Ack=701 Win=64384 Len=1440 TSval=1263599751 TSecr=540825109 [TCP segment of a reassembled PDU]

116 2.622989766 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=23548 Ack=701 Win=64384 Len=1440 TSval=1263599762 TSecr=540825120

118 2.623385229 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=26428 Ack=701 Win=64384 Len=1440 TSval=1263599762 TSecr=540825120

120 2.633880992 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=27868 Ack=701 Win=64384 Len=1440 TSval=1263599773 TSecr=540825130

134 2.679011368 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

136 2.689348284 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=36508 Ack=701 Win=64384 Len=1440 TSval=1263599828 TSecr=540825186

137 2.689348334 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=40828 Ack=701 Win=64384 Len=1440 TSval=1263599828 TSecr=540825186

140 2.699913387 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=42268 Ack=701 Win=64384 Len=1440 TSval=1263599839 TSecr=540825196

164 2.786851826 188.40.178.250 192.168.178.60 TCP 1506 [TCP Fast Retransmission] 443 → 39338 [ACK] Seq=58108 Ack=701 Win=64384 Len=1440 TSval=1263599926 TSecr=540825283 [TCP segment of a reassembled PDU]

166 2.797511832 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=59548 Ack=701 Win=64384 Len=1440 TSval=1263599936 TSecr=540825294

168 2.797767206 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=60988 Ack=701 Win=64384 Len=1440 TSval=1263599936 TSecr=540825294

170 2.811022062 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=62428 Ack=701 Win=64384 Len=1440 TSval=1263599950 TSecr=540825305

183 2.855091743 188.40.178.250 192.168.178.60 TCP 1506 [TCP Fast Retransmission] 443 → 39338 [ACK] Seq=72508 Ack=701 Win=64384 Len=1440 TSval=1263599994 TSecr=540825350 [TCP segment of a reassembled PDU]

185 2.865692504 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=73948 Ack=701 Win=64384 Len=1440 TSval=1263600004 TSecr=540825362

186 2.865692553 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=78268 Ack=701 Win=64384 Len=1440 TSval=1263600004 TSecr=540825362

189 2.876180914 188.40.178.250 192.168.178.60 TCP 2946 [TCP Retransmission] 443 → 39338 [ACK] Seq=79708 Ack=701 Win=64384 Len=2880 TSval=1263600015 TSecr=540825373

210 2.989404373 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

212 2.999868612 188.40.178.250 192.168.178.60 TCP 2946 [TCP Retransmission] 443 → 39338 [ACK] Seq=99868 Ack=701 Win=64384 Len=2880 TSval=1263600139 TSecr=540825496

214 3.010563348 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=102748 Ack=701 Win=64384 Len=1440 TSval=1263600149 TSecr=540825507

238 3.137554558 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

240 3.147986043 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=124348 Ack=701 Win=64384 Len=1440 TSval=1263600287 TSecr=540825645

242 3.148183205 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=125788 Ack=701 Win=64384 Len=1440 TSval=1263600287 TSecr=540825645

244 3.158558774 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=127228 Ack=701 Win=64384 Len=1440 TSval=1263600297 TSecr=540825655

280 3.285880378 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

282 3.296187091 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=156028 Ack=701 Win=64384 Len=1440 TSval=1263600435 TSecr=540825793

284 3.296372661 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=157468 Ack=701 Win=64384 Len=1440 TSval=1263600435 TSecr=540825793

286 3.307144787 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=158908 Ack=701 Win=64384 Len=1440 TSval=1263600446 TSecr=540825803

299 3.355296945 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

301 3.365798037 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=170428 Ack=701 Win=64384 Len=1440 TSval=1263600505 TSecr=540825862

303 3.366012313 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=174748 Ack=701 Win=64384 Len=1440 TSval=1263600505 TSecr=540825862

305 3.376012346 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=176188 Ack=701 Win=64384 Len=1440 TSval=1263600515 TSecr=540825873

338 3.492230420 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

340 3.502789945 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [PSH, ACK] Seq=203548 Ack=701 Win=64384 Len=1440 TSval=1263600642 TSecr=540825999

342 3.502952900 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=204988 Ack=701 Win=64384 Len=1440 TSval=1263600642 TSecr=540825999

344 3.513290788 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=206428 Ack=701 Win=64384 Len=1440 TSval=1263600652 TSecr=540826010

358 3.559167409 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

360 3.569685749 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=216508 Ack=701 Win=64384 Len=1440 TSval=1263600709 TSecr=540826066

362 3.569896636 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=220828 Ack=701 Win=64384 Len=1440 TSval=1263600709 TSecr=540826066

364 3.580866340 188.40.178.250 192.168.178.60 TCP 2946 [TCP Retransmission] 443 → 39338 [ACK] Seq=222268 Ack=701 Win=64384 Len=2880 TSval=1263600720 TSecr=540826077

387 3.667502867 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

389 3.678002033 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=242428 Ack=701 Win=64384 Len=1440 TSval=1263600817 TSecr=540826175

391 3.678391977 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=243868 Ack=701 Win=64384 Len=1440 TSval=1263600817 TSecr=540826175

393 3.688540595 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=245308 Ack=701 Win=64384 Len=1440 TSval=1263600827 TSecr=540826185

407 3.735263142 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

409 3.746664034 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=256828 Ack=701 Win=64384 Len=1440 TSval=1263600886 TSecr=540826242

411 3.746922350 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=261148 Ack=701 Win=64384 Len=1440 TSval=1263600886 TSecr=540826242

413 3.756874239 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=262588 Ack=701 Win=64384 Len=1440 TSval=1263600896 TSecr=540826254

434 3.873668207 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

436 3.884130137 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=279868 Ack=701 Win=64384 Len=1440 TSval=1263601023 TSecr=540826381

438 3.884335474 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=281308 Ack=701 Win=64384 Len=1440 TSval=1263601023 TSecr=540826381

440 3.894395757 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=282748 Ack=701 Win=64384 Len=1440 TSval=1263601034 TSecr=540826391

464 4.009753772 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

466 4.020295685 188.40.178.250 192.168.178.60 TCP 2946 [TCP Retransmission] 443 → 39338 [ACK] Seq=301468 Ack=701 Win=64384 Len=2880 TSval=1263601159 TSecr=540826517

468 4.030669720 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=304348 Ack=701 Win=64384 Len=1440 TSval=1263601170 TSecr=540826527

492 4.119697160 188.40.178.250 192.168.178.60 TCP 1506 [TCP Fast Retransmission] 443 → 39338 [ACK] Seq=323068 Ack=701 Win=64384 Len=1440 TSval=1263601259 TSecr=540826616 [TCP segment of a reassembled PDU]

494 4.130223855 188.40.178.250 192.168.178.60 TCP 2946 [TCP Retransmission] 443 → 39338 [ACK] Seq=324508 Ack=701 Win=64384 Len=2880 TSval=1263601269 TSecr=540826627

496 4.144278036 188.40.178.250 192.168.178.60 TCP 1506 [TCP Retransmission] 443 → 39338 [ACK] Seq=327388 Ack=701 Win=64384 Len=1440 TSval=1263601283 TSecr=540826637

512 4.191090278 188.40.178.250 192.168.178.60 TLSv1.3 1506 [TCP Fast Retransmission] , Continuation Data

564

2 years ago
Hi @uwe.holschuh,

könntest du uns bitte noch Screenshots senden, von einem Tracert zum entsprechenden Server.

Diesen kannst du z.B. mit WinMTR erstellen.

Viele Grüße, Isabel M.
5
Answer
from
2 years ago
##VDSL mtr -r -w -c4 schule.owncube.cloud
Start: 2023-02-12T11:09:14+0100
HOST: linux                                        Loss%   Snt   Last   Avg Best Wrst StDev
1.|-- fritz.box                                     0.0%     4    0.6   0.7   0.6   0.7   0.1
2.|-- p3e9bf39c.dip0.t-ipconnect.de                 0.0%     4    4.4   5.0   4.3   6.0   0.8
3.|-- n-ea9-i.n.de.net.dtag.de                      0.0%     4    6.5   9.4   6.5 12.1   2.9
4.|-- 62.157.248.138                                0.0%     4    6.4   6.2   5.9   6.4   0.2
5.|-- core24.fsn1.hetzner.com                       0.0%     4    8.5   8.5   8.4   8.8   0.2
6.|-- ex9k1.dc14.fsn1.hetzner.com                   0.0%     4    9.0   9.1   8.6   9.8   0.5
7.|-- static.183.139.69.159.clients.your-server.de 0.0%     4    9.3   9.4   9.3   9.6   0.2
8.|-- schule.owncube.cloud                          0.0%     4    9.6   9.4   8.9   9.6   0.4

wget -O /dev/null schule.owncube.cloud/dist/core-common.js
URL transformed to HTTPS due to an HSTS policy
--2023-02-12 11:14:54-- https://schule.owncube.cloud/dist/core-common.js
Auflösen des Hostnamens schule.owncube.cloud (schule.owncube.cloud)… 188.40.178.250
Verbindungsaufbau zu schule.owncube.cloud (schule.owncube.cloud)|188.40.178.250|:443 … verbunden.
HTTP-Anforderung gesendet, auf Antwort wird gewartet … 200 OK
Länge: 14249367 (14M) [application/javascript]
Wird in »/dev/null« gespeichert.

/dev/null                                          100%[==============================================================================================================>] 13,59M   191KB/s    in 70s

2023-02-12 11:16:04 (199 KB/s) - »/dev/null« gespeichert [14249367/14249367]

## VPN mtr -r -w -c4 schule.owncube.cloud (ebenso gut gehts mit congstar oder auuch mit O2)
Start: 2023-02-12T11:11:17+0100
HOST: linux                                        Loss%   Snt   Last   Avg Best Wrst StDev
1.|-- 10.8.2.1                                      0.0%     4   36.1 35.9 35.5 36.1   0.3
2.|-- 194.233.96.3                                  0.0%     4   35.7 36.1 35.7 36.5   0.3
3.|-- 87.245.214.100                                0.0%     4   35.9 42.4 35.9 51.9   7.8
4.|-- ae1-5.RT.IRX.FKT.DE.retn.net                  0.0%     4   43.0 43.7 42.6 45.3   1.2
5.|-- GW-Hetzner.retn.net                           0.0%     4   49.1 49.5 48.8 51.3   1.1
6.|-- core23.fsn1.hetzner.com                       0.0%     4   51.0 54.7 51.0 58.3   4.0
7.|-- ex9k1.dc14.fsn1.hetzner.com                   0.0%     4   51.5 52.0 51.3 53.2   0.8
8.|-- static.183.139.69.159.clients.your-server.de 0.0%     4   51.7 51.5 51.4 51.7   0.1
9.|-- schule.owncube.cloud                          0.0%     4   50.9 51.1 50.8 51.6   0.4

wget -O /dev/null schule.owncube.cloud/dist/core-common.js
URL transformed to HTTPS due to an HSTS policy
--2023-02-12 11:13:32-- https://schule.owncube.cloud/dist/core-common.js
Auflösen des Hostnamens schule.owncube.cloud (schule.owncube.cloud)… 188.40.178.250
Verbindungsaufbau zu schule.owncube.cloud (schule.owncube.cloud)|188.40.178.250|:443 … verbunden.
HTTP-Anforderung gesendet, auf Antwort wird gewartet … 200 OK
Länge: 14249367 (14M) [application/javascript]
Wird in »/dev/null« gespeichert.

/dev/null                                          100%[==============================================================================================================>] 13,59M 10,5MB/s    in 1,3s

2023-02-12 11:13:33 (10,5 MB/s) - »/dev/null« gespeichert [14249367/14249367]
Answer
from
2 years ago
Moin @uwe.holschuh , vielen Dank erst Mal für die Daten.

Hetzner hat einen direct Link in das DTAG Netz. Diese Verbindung habe ich gerade prüfen lassen und es gibt hier keinerlei Auslastungsprobleme. Aktuelle Probleme mit bestimmten Services im Hetzner Netz können technisch nur an dem internen Routing von Hetzner liegen. Nur Hetzner kann das überprüfen. Du musst dich bitte als Kunde an den Hetzner Support wenden und prüfen lassen, ob dein Traffic tatsächlich über den direct Link ins DTAG Netz geroutet wird.

Mit freundlichem Gruß Marlon K.
Answer
from
2 years ago
Nachdem Hetzner einen ausführlichen mtr angefordert hat von beiden Seiten (https://docs.hetzner.com/de/robot/dedicated-server/troubleshooting/network-diagnosis-and-report-to-hetzner/) schrieb der Cloudanbieter: "wir haben nun einmal die NIC und settings der ETH0 geändert und bitte sie erneut zu testen." Genau das fixte das Problem und mtr war nicht mehr erforderlich.
Unlogged in user
Answer
from
Accepted Solution
accepted by
2 years ago
##VDSL mtr -r -w -c4 schule.owncube.cloud
Start: 2023-02-12T11:09:14+0100
HOST: linux                                        Loss%   Snt   Last   Avg Best Wrst StDev
1.|-- fritz.box                                     0.0%     4    0.6   0.7   0.6   0.7   0.1
2.|-- p3e9bf39c.dip0.t-ipconnect.de                 0.0%     4    4.4   5.0   4.3   6.0   0.8
3.|-- n-ea9-i.n.de.net.dtag.de                      0.0%     4    6.5   9.4   6.5 12.1   2.9
4.|-- 62.157.248.138                                0.0%     4    6.4   6.2   5.9   6.4   0.2
5.|-- core24.fsn1.hetzner.com                       0.0%     4    8.5   8.5   8.4   8.8   0.2
6.|-- ex9k1.dc14.fsn1.hetzner.com                   0.0%     4    9.0   9.1   8.6   9.8   0.5
7.|-- static.183.139.69.159.clients.your-server.de 0.0%     4    9.3   9.4   9.3   9.6   0.2
8.|-- schule.owncube.cloud                          0.0%     4    9.6   9.4   8.9   9.6   0.4

wget -O /dev/null schule.owncube.cloud/dist/core-common.js
URL transformed to HTTPS due to an HSTS policy
--2023-02-12 11:14:54-- https://schule.owncube.cloud/dist/core-common.js
Auflösen des Hostnamens schule.owncube.cloud (schule.owncube.cloud)… 188.40.178.250
Verbindungsaufbau zu schule.owncube.cloud (schule.owncube.cloud)|188.40.178.250|:443 … verbunden.
HTTP-Anforderung gesendet, auf Antwort wird gewartet … 200 OK
Länge: 14249367 (14M) [application/javascript]
Wird in »/dev/null« gespeichert.

/dev/null                                          100%[==============================================================================================================>] 13,59M   191KB/s    in 70s

2023-02-12 11:16:04 (199 KB/s) - »/dev/null« gespeichert [14249367/14249367]

## VPN mtr -r -w -c4 schule.owncube.cloud (ebenso gut gehts mit congstar oder auuch mit O2)
Start: 2023-02-12T11:11:17+0100
HOST: linux                                        Loss%   Snt   Last   Avg Best Wrst StDev
1.|-- 10.8.2.1                                      0.0%     4   36.1 35.9 35.5 36.1   0.3
2.|-- 194.233.96.3                                  0.0%     4   35.7 36.1 35.7 36.5   0.3
3.|-- 87.245.214.100                                0.0%     4   35.9 42.4 35.9 51.9   7.8
4.|-- ae1-5.RT.IRX.FKT.DE.retn.net                  0.0%     4   43.0 43.7 42.6 45.3   1.2
5.|-- GW-Hetzner.retn.net                           0.0%     4   49.1 49.5 48.8 51.3   1.1
6.|-- core23.fsn1.hetzner.com                       0.0%     4   51.0 54.7 51.0 58.3   4.0
7.|-- ex9k1.dc14.fsn1.hetzner.com                   0.0%     4   51.5 52.0 51.3 53.2   0.8
8.|-- static.183.139.69.159.clients.your-server.de 0.0%     4   51.7 51.5 51.4 51.7   0.1
9.|-- schule.owncube.cloud                          0.0%     4   50.9 51.1 50.8 51.6   0.4

wget -O /dev/null schule.owncube.cloud/dist/core-common.js
URL transformed to HTTPS due to an HSTS policy
--2023-02-12 11:13:32-- https://schule.owncube.cloud/dist/core-common.js
Auflösen des Hostnamens schule.owncube.cloud (schule.owncube.cloud)… 188.40.178.250
Verbindungsaufbau zu schule.owncube.cloud (schule.owncube.cloud)|188.40.178.250|:443 … verbunden.
HTTP-Anforderung gesendet, auf Antwort wird gewartet … 200 OK
Länge: 14249367 (14M) [application/javascript]
Wird in »/dev/null« gespeichert.

/dev/null                                          100%[==============================================================================================================>] 13,59M 10,5MB/s    in 1,3s

2023-02-12 11:13:33 (10,5 MB/s) - »/dev/null« gespeichert [14249367/14249367]
0
Accepted Solution
accepted by
2 years ago
Moin @uwe.holschuh , vielen Dank erst Mal für die Daten.

Hetzner hat einen direct Link in das DTAG Netz. Diese Verbindung habe ich gerade prüfen lassen und es gibt hier keinerlei Auslastungsprobleme. Aktuelle Probleme mit bestimmten Services im Hetzner Netz können technisch nur an dem internen Routing von Hetzner liegen. Nur Hetzner kann das überprüfen. Du musst dich bitte als Kunde an den Hetzner Support wenden und prüfen lassen, ob dein Traffic tatsächlich über den direct Link ins DTAG Netz geroutet wird.

Mit freundlichem Gruß Marlon K.
0
Accepted Solution
accepted by
2 years ago
Nachdem Hetzner einen ausführlichen mtr angefordert hat von beiden Seiten (https://docs.hetzner.com/de/robot/dedicated-server/troubleshooting/network-diagnosis-and-report-to-hetzner/) schrieb der Cloudanbieter: "wir haben nun einmal die NIC und settings der ETH0 geändert und bitte sie erneut zu testen." Genau das fixte das Problem und mtr war nicht mehr erforderlich.
0
2 years ago

uwe.holschuh

Wieso kommt es hier zu diesen Paketverlusten? Wer ist verantwortlich?

Wieso kommt es hier zu diesen Paketverlusten? Wer ist verantwortlich?

uwe.holschuh
Wieso kommt es hier zu diesen Paketverlusten? Wer ist verantwortlich?

Die Antwort hast Du ja nun bekommen…….von Hetzner
0