Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

Phone bill

4 years ago

Hello,

 

I have been trying to reach the English hotline number (‭0800 3301080‬) for some reason each time I call the line always seems to be busy. I have been calling since yesterday. I have some questions regarding paying my phone bill in advance. 

Any advice would be helpful, 

 

Thank you!

491

1

    • 4 years ago

      Hello @Jbck95

      I'm here to help you. You are talking about your mobile contract, right? - I could see a lot of calls abroad. You can see that on your bill "Verbiundungspreise Telefonie" and I also saw a lot of extra Data USA. That's the reason why the current bill is way higher than your normal bills.
      You can see your bills online via App or in your customer center (Kundencenter).

      Regards
      Karsten L.

      0

    Unlogged in user

    Ask

    from

    This could help you too

    Phone order

    3 years ago

    in  

    Festnetz & Internet

    317

    0

    1

    Solved
    So I received an email saying I have a bill for 40 euros and I haven't been with Telecom for a couple years now. What due i do?

    4 years ago

    in  

    Festnetz & Internet

    1524

    0

    5

    Solved
    Twin Bill und VoLTE

    5 years ago

    in  

    Mobilfunk

    312

    0

    3

    Solved
    Discrepancy in bill

    2 years ago

    in  

    Festnetz & Internet

    356

    0

    4

    Latest bill almost 100 Euro higher

    1 year ago

    in  

    Mobilfunk

    219

    0

    4

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Informieren Sie sich über unsere aktuellen Internet-Angebote.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X