Solved

PPPoE-Fehler: Zeitüberschreitung - DSL Verbindung ist synchron

4 years ago

Hallo,

 

meine FRITZBox 7590 hat seit 2 Stunden den o.g. Fehler, „PPPoE-Fehler: Zeitüberschreitung“ und weder die Internetverbindung, noch die Telefonie funktionieren. Die Hotline konnte mir nach zwei Telefonaten nicht helfen und verweist darauf, dass die DSL-Verbindung synchron ist und die Leitung damit in Ordnung ist.

Die FRITZBox hat bisher die Zugangsdaten automatisch über EasySupport bezogen, aber auch das manuelle Eingeben der Zugangsdaten hat keinen Erfolg gebracht.

 

Aus meiner Sicht, liegt der Fehler hier klar bei der Telekom. Da scheint die PPPoE Gegenstelle ein Problem zu haben. Wie kann ich dieses Problem der Telekom melden?

 

Hoffe auf eure Hilfe!

26850

13

  • Accepted Solution

    accepted by

    4 years ago

    @wari1957 Ja, genau. Beim Verbindungsaufbau tritt/trat der Timeout auf.

     

    Vor 5 Minuten und nach 3-4 Neustarts der FRITZBox dann jetzt ein erfolgreicher Verbindungsaufbau (nach zwei  erneuten Zeitüberschreitungen).

     

    Sieht für mich klar, nach einem Problem bei der Gegenstelle „Breitband PoP KLNJ12“ aus.

    C4F1BDAD-205E-4736-9CC6-0FBC7CEE03B9.jpeg

    0

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