Die Telekom hilft Community zieht um und ist bis zum 8. Januar 2025 nur eingeschränkt zugänglich.
Gelöst
There is no internet access - new contract
vor 3 Jahren
Hello, apologies for writing in English but my German is terrible.
So I subscribed to Magenta XL with Telekom and received my router via post and I wired it up. The technician came today (12.03.2022) and did some setup with the DSL port and said that I will have access to internet in 20-ish minutes. This was about 9 hours ago.
The router show green light and says it is connected to the internet. I also checked the speedport.ip and under the Status it shows that I should have internet access but I do not have access to the internet up till now. I did the setup using the MagentaApp as well as described in the instruction paper which came along with the router. I want to know if my connection is active from Telekom side. Is there a way for me to find that out? My connection should have been activated today and since the technician came as well, I was expecting it to have been working today (12.03.2022). Please advice whether my connection is enabled or not. Thank you.
1560
0
18
Akzeptierte Lösungen
Alle Antworten
Sortieren
Älteste zuerst
Neueste zuerst
Älteste zuerst
Autor
Das könnte Ihnen auch weiterhelfen
vor 3 Jahren
166
0
1
vor 2 Jahren
576
0
2
vor 7 Monaten
92
0
2
vor 10 Monaten
79
0
1