Urgent Request for Assistance in English with Telekom Contract

vor 2 Monaten

Hello,

I require assistance with my Telekom contract and am finding it difficult to explain the issue clearly in German. As the matter is urgent, I would greatly appreciate a callback from an English-speaking agent, if possible.

Thank you for your support. I look forward to your response.

Kind regards,
Mr Ghosh

Letzte Aktivität

vor 15 Tagen

von

Gelöschter Nutzer

46

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31

    • vor 2 Monaten

      Hi @SGhosh,

       

      thank you for the pleasant call. The contact number is already changed & now we just need the Fiber ID to move the contract to the soonest date possible.

       

      Sincerely,

       

      Johannes P.

      20

      von

      vor 23 Tagen

      Hello @Khaled A. 

      You can call now! 

      0

      von

      vor 23 Tagen

      Hello @SGhosh,

       

      Thank you for the pleasant phone call. My Colleague will contact you. I'm also here if you need any help.

       

      Kind regards

      Khaled

      von

      vor 22 Tagen

      Hello,

      I have not received a call back yet.

      0

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      von

    • vor einem Monat

      If you belive it is easier to restore the internet connection back to the old apartment for the time being. That still works as I will still have internet to work with and all i need to do is plug it back to my old apartment. 

      0

      9

      von

      vor 15 Tagen

      Hi @Johannes P. 

      It is asking for the area code and landline number. I have the landline number from the previous contract. Does it remain the same? 

      0

      von

      vor 15 Tagen

      Hi @SGhosh,

       

      I just checked it. It remained the same. 😊

       

      Sincerely,

       

      Johannes P.

      von

      vor 15 Tagen

      @Johannes P. 

      This is what I am getting

      XYZ

      edited by Johannes P.

      0

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