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Convert Mobile Phone Contract to Prepaid 5G Annual Tariff
4 years ago
Dear Community,
My employer has asked me to take up an assignment overseas from 1st Feb 2021. The duration of assignment would be for 6 to 8 months. I'm on a contract with Telekom now, But I would like to switch to the prepaid 5G annual tariff with my current phone number. My goal is of course that the phone number is retained so that I can use the same when I'm back in Germany after my assignment overseas.
I have 2 months left ( Dec & Jan ) before I travel overseas, what are my options here ?
I'm ready to serve the 3 months mandatory notice period, can I get the contract converted to prepaid at the end of this 3 months notice period ? Where do I place the request for this ?
I would appreciate if a English speaking Telekom Help agent can look into my request and help me out.
Thanks in advance for your replies and wish you all a Merry Christmas !!
Regards
GMK420
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4 years ago
Sorry for the late reply.
When can I call you regarding this situation?
Kind regards Nico B.
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4 years ago
Good Morning @Nico B.
Please feel free to call me anytime during the day.
Looking forward to your call.
Regards
GMK420
@Nico B. wrote: Good morning @GMK420 and welcome to our community. Sorry for the late reply. When can I call you regarding this situation? Kind regards Nico B.
Good morning @GMK420 and welcome to our community.
Sorry for the late reply.
When can I call you regarding this situation?
Kind regards Nico B.
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4 years ago
thank you for the call.
Like discussed, your contract will be changed to the Prepaid 5G annual tariff on the 01st of January 2021.
Kind regards and also merry Christmas.
Nico B.
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