Gelöst
E-sim
vor 2 Jahren
Hi,
please, I have activated a prepaid plan with a nano-SIM but I would like to download an e-SIM now and use the e-SIM as my main format of SIM.
please, can you help me by sending me the e-SIM to my email? Please
thank you in advance
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Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Hello @Skripter888
https://www.telekom.de/hilfe/mobilfunk/esim/bestellen-einrichten/wechsel-sim-kartenformat?samChecked=true
How can I change my SIM card format?
In a few minutes you can change your SIM card format from the "classic" SIM card to eSIM and vice versa.
Please log in to your customer center and then proceed as follows:
Contract details > My SIMs > Settings > Security check > Replace SIM > Change SIM card type > Next > Make SIM selection > now please follow the further instructions Note: For the security check authentication via an SMS code ( mTAN ) is required. The SMS can only be sent to a mobile phone number that belongs to your contract account - i.e. if you see several mobile phone contracts in your customer center. If you do not have another number to choose from, please contact our customer service.
1
Antwort
von
vor 2 Jahren
Hello @Skripter888 https://www.telekom.de/hilfe/mobilfunk/esim/bestellen-einrichten/wechsel-sim-kartenformat?samChecked=true How can I change my SIM card format? In a few minutes you can change your SIM card format from the "classic" SIM card to eSIM and vice versa. Please log in to your customer center and then proceed as follows: Contract details > My SIMs > Settings > Security check > Replace SIM > Change SIM card type > Next > Make SIM selection > now please follow the further instructions Note: For the security check authentication via an SMS code ( mTAN ) is required. The SMS can only be sent to a mobile phone number that belongs to your contract account - i.e. if you see several mobile phone contracts in your customer center. If you do not have another number to choose from, please contact our customer service.
Hello @Skripter888
https://www.telekom.de/hilfe/mobilfunk/esim/bestellen-einrichten/wechsel-sim-kartenformat?samChecked=true
How can I change my SIM card format?
In a few minutes you can change your SIM card format from the "classic" SIM card to eSIM and vice versa.
Please log in to your customer center and then proceed as follows:
Contract details > My SIMs > Settings > Security check > Replace SIM > Change SIM card type > Next > Make SIM selection > now please follow the further instructions Note: For the security check authentication via an SMS code ( mTAN ) is required. The SMS can only be sent to a mobile phone number that belongs to your contract account - i.e. if you see several mobile phone contracts in your customer center. If you do not have another number to choose from, please contact our customer service.
OMG Marcel, you’re my savior! 👏👏👏 Tell me where can I rate you elsewhere different from this forum and I will rate you as high as I can.
wow, mate, just wow😯😍👏!!!
You don’t know how much I’ve been struggling with this all this afternoon… I firstly saw all the available carriers yesterday and today went to buy the Telekom.de SIM card, expecting it to be easy. Although I tried in the app first I couldn’t see nothing there, after which I called the customer service and asked, but the guy firmly told me that it was not possible to get an eSim with Magenta Plans, after which I really got stuck. Then I went and bought other carriers’ sims and tried, but it was not possible either and some asked me to wait few days for a letter.
i had really desisted until I gave a last opportunity to myself to come to the forum to see if someone had replied me, and then I read yours. I went again to the app and obviously didn’t see nothing again, but then I’ve said to myself “hey, try step by step EXACTLY as Marcel has said, let’s see if it works”. and then…. Boom! Haha it worked. It was “so easy”, yet a little bit challenging and hidden into the “woods”, but thanks to your concrete and detailed explanation I was able to FINALLY accomplish the “early desisted” mission 😂🙏🏻
Big big thanks to you for replying me in English (sorry, just came to Berlin 4 days ago and started my German classes today)! It is a real bless to have a community like this (others really don’t have such thing).
god bless you Marcel! It worked, mate!👌🙏🏻❤️
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Antwort
von
vor 2 Jahren
@Skripter888
What is a prepaid ESIM?
An ESIM is not only available for term contracts. An ESIM is also possible for a prepaid tariff. This is particularly advantageous for people who want to remain flexible. Just charge as much credit as you need.
If you want to use a prepaid ESIM, you can first get a commercially available prepaid SIM in a Telekom shop near you and activate it. After activating your prepaid card, contact Telekom customer service, which provides you with a code for activation of your ESIM. Use a prepaid tariff at Telekom with a physical SIM card and want to switch to an ESIM, first log in to the customer center to apply for the prepaid ESIM for your smartphone.
Quelle:
If you need help from a Teamie , you have a little patience, they regularly look into the threads. You will then be contacted.
5
Antwort
von
vor 2 Jahren
Thank you big man! 🙏😍❤️
Antwort
von
vor 2 Jahren
Welcome to the community, @Skripter888
I see that @Marcel2605 has already been of great help to you.
Perfect and thank you for your support.
I agree with Marcel's words.
If you have something on your mind again, please feel free to write here.
Have a nice start in Berlin.
Kind regards
Carolin L.
Antwort
von
vor 2 Jahren
Big big thanks Carolin! 🙏🏻😊
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