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[English] Multiple phone call help.

3 years ago

So everyday this week I have received a phone call from what I'm guessing is customer service but no one so far speaks English and I don't know enough German to help. I tried calling the number back but don't understand the options. I would like to find out what the continued calls are for if anyone cal call me to let me know.

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      3 years ago

      Joseph Wil.

      phone call from what I'm guessing is customer service

      phone call from what I'm guessing is customer service
      Joseph Wil.
      phone call from what I'm guessing is customer service

      Hi Joseph

       

      Which caller phone number is being displayed? 08003301000?

       

      Normally, the customer support would not call you (unless you have reported an issue). This is probably just marketing / up-/cross-selling stuff. You might be able to stop it yourself by visiting Mein Konto und Service | Telekom and deactivate your phone numbers in the “Info-Service” section.

       

      Best wishes,

      Thomas

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      3 years ago

      Yes it is that number. 

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