Solved

Lieferstatus Mobilfunk Apple Watch 4 nicht verfügbar

7 years ago

Hallo, ich habe am 18.9.18 um ca 21 Uhr eine VVL mit Watch durchgeführt.

Der VVL Status wird zwar als erledigt angezeigt, im Hardware Lieferstatus wird der Auftrag aber nicht gefunden. Ich habe eine Eingangsbestätigung aber keine Auftragsbestätigung erhalten. Der  Vertrag ist fertig umgestellt, nur über die Hardware finde ich nichts.

 

 Kann das bitte mal jemand prüfen.

 

Danke.

14111

830

  • Accepted Solution

    accepted by

    7 years ago

    Danke für die Gespräche @MichiV und @ST77.

    Hier noch was Allgemeines für alle zur Lieferstatusabfrage der Watch:

    - Die Onlineabfrage vom Lieferstatus ist nur möglich, wenn die Bestellung auch online über das Kundencenter erfolgt ist.
    - Wir können die Tracking-ID nur per SMS zustellen, wenn ihr eure Zustimmung zur Kontaktaufnahme dafür gegeben habt.
    - Wer seine Apple Watch Series 4 am vergangenen Freitag noch nicht erhalten hat, muss sich noch etwas gedulden. Es gelten die allgemeinen Lieferzeiten.

    Viele Grüße
    Jasmin B.

    0

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