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9 months ago
Guten Abend @mattymoo74,
bitte entschuldige unsere späte Antwort.
Damit wir uns das im System anschauen und es mit dir besprechen können, ist ein Anruf mit einem kurzen Abgleich deiner Kundennummer und deiner IBAN notwendig.
Da es heute schon so spät geworden ist, werde ich mich morgen zu einer früheren Uhrzeit bei dir melden.
Ich wünsche dir einen angenehmen Abend.
Viele Grüße
Julia
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9 months ago
Ok. Danke für die Rückmeldung. Ich bin heute telefonisch gut erreichbar.
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9 months ago
Hallo @mattymoo,
vielen Dank für das freundliche Telefonat.
Wie besprochen, erhältst du das Geld für die Bereitstellung zurück, da sie fehlerhaft doppelt berechnet wurde.
Bezüglich der Internetstörung wirst du noch einen Rückruf erhalten.
Viele Grüße
^Danny
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9 months ago
Vielen Dank für die schnelle und unkomplizierte Hilfe.
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