‎Prepaid customer number | Telekom hilft Community

Prepaid customer number

1 month ago

Hello,

I have a prepaid phone number, and I need my customer number. Telekom online help says it is in my MeinMagenta profile, or on my bills. I don't get bills as I am prepaid, and there is no personal data in my profile in the app. Does anyone know where else I can get this please? I am going round in circles.

Thanks

S

40

2

1 month ago
Just use the web application, then open "Meine Kundennummern"
https://www.telekom.de/mein-magenta-kundencenter

Good luck.
0
1 month ago
Hello @user_8f1d13,

welcome to our community.
If you use the MeinMagenta App, you can also view all your customer data.
https://www.telekom.de/apps/meinmagenta-app?deeplinkurl=telekom://overview&samChecked=true
I will be happy to answer any further questions you may have.

Best regards
Kathrin
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