‎Prepaid service only worked for 1 week and then stopped despite payment for a full month

Prepaid service only worked for 1 week and then stopped despite payment for a full month

2 years ago

Hello,

I'm using Prepaid MagnetaMobil L, I topped up my account for 15 € a week ago, got the package for 5GB, everything worked fine for a week. Although, I got SMS straight away reporting about some errors. The same SMS about "errors" I got yesterday. The credit balance is now 11.85€ as per app information, but the service stopped working completely. What's going on please? Shall I pay 15 € every week to make it work?

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Prepaid service only worked for 1 week and then stopped despite payment for a full month

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