Dear Telekom team, I lock my SIM card and need the puk code. right now i am on call to customer number but no one is picking the phone. would you please assist. regards
Dear Telekom team, I lock my SIM card and need the puk code. right now i am on call to customer number but no one is picking the phone. would you please assist. regards
Dear Telekom team, I lock my SIM card and need the puk code. right now i am on call to customer number but no one is picking the phone. would you please assist. regards
Dear Telekom team, I lock my SIM card and need the puk code. right now i am on call to customer number but no one is picking the phone. would you please assist. regards
@noorina.farhadi Open your own post and don't hang around somewhere behind. Or call the hotline
2
Answer
from
5 years ago
@noorina.farhadi As mentioned, please use your own post. Ive separated them and moved it to the right position.
You can call the hotline and pay s.th. like 15 Euro for learning the PUK .
Alternatively without costs
do find the plastic SIM card in credit card size where you took the SIM from - there the PUK can be found
login to the Kundencenter and find the PUK there (however this works only if you activated the access before, as this requires the reception of an SMS)
Was ist das eigentlich wieder für ein Kack - ich will das wie in der Vergangenheit nachvollziehen und einen Screenshot posten und plötzlich will das verdammte Telekom Kundencenter
Damit ist es klar, dass man trotz früherer Berechtigung u.U. plötzlich nur noch per Hotline an die PUK rankommt. Super insbesondere wenn man gerade im Ausland weilt. Es kommt noch mal soweit, dass ich die Schnauze voll habe von diesen Telekom Gängeleien und Dummheiten.
Accepted Solution
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5 years ago
Dear Telekom team, I lock my SIM card and need the puk code. right now i am on call to customer number but no one is picking the phone. would you please assist. regards
@noorina.farhadi Open your own post and don't hang around somewhere behind. Or call the hotline
2
Answer
from
5 years ago
@noorina.farhadi
As mentioned, please use your own post. Ive separated them and moved it to the right position.
Answer
from
5 years ago
@noorina.farhadi Heading doesn't match the problem. To changeUnlogged in user
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from
5 years ago
You can call the hotline and pay s.th. like 15 Euro for learning the PUK .
Alternatively without costs
Not for @noorina.farhadi
Was ist das eigentlich wieder für ein Kack - ich will das wie in der Vergangenheit nachvollziehen und einen Screenshot posten und plötzlich will das verdammte Telekom Kundencenter
Damit ist es klar, dass man trotz früherer Berechtigung u.U. plötzlich nur noch per Hotline an die PUK rankommt. Super insbesondere wenn man gerade im Ausland weilt. Es kommt noch mal soweit, dass ich die Schnauze voll habe von diesen Telekom Gängeleien und Dummheiten.
0
5 years ago
Sorry for the late answer. Did you already unlock your SIM-Card?
Thanks @muc80337_2 for the perfect instructions to solve the problem.
Greetings
Karsten L.
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