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08.07.2019 09:53
Hello Telekom,
How do i convert my prepaid SIM to eSIM and is there any additional charges apply otherthan my monthly contract charges?
Best Regads,
Kiran
Gelöst! Gehe zu Lösung.
28.08.2019 17:49
05.08.2019 15:00
You can just wait here. A "Teami" (employee of the Telekom-Hilft-Team) can contact you and "order" your eSIM profile. This will show up in your customer center and then you can instantly configure it on your phone. Your old standard SIM although will then be useless instantly.
There are no extra charges for the eSIM.
You can just wait here. A "Teami" (employee of the Telekom-Hilft-Team) can contact you and "order" your eSIM profile. This will show up in your customer center and then you can instantly configure it on your phone. Your old standard SIM although will then be useless instantly.
There are no extra charges for the eSIM.
12.07.2019 14:16
12.07.2019 19:33 Zuletzt bearbeitet: 12.07.2019 19:46 von Jacqueline G.
Please send QR Code by Email.
Please find my EID below: EID
IMEI
My Email: OR
Thanks in advance.
____________
Datenschutz: Persönliche Daten editiert, Jacqueline G. (Telekom hilft)
12.07.2019 19:37 Zuletzt bearbeitet: 12.07.2019 19:37 durch den Autor
12.07.2019 20:30
29.07.2019 09:34
Hello,
Still i did not receive QR code to my Email ID. Please send it as soon as possible.
Regards,
Kiran
29.07.2019 09:34
Hello,
Still i did not receive QR code to my Email ID. Please send it as soon as possible.
05.08.2019 10:37 Zuletzt bearbeitet: 05.08.2019 10:38 durch den Autor
Hello @KIRANKUMAR.V,
I’m so sorry for our late reply, let me try to help.
I think there has been some misunderstandings, because there is no way to send you the code via E-Mail. Did you receive a letter from us? If so, I can activate the code that’s within.
Have a good start into the week.
Regards
Katharina S.
05.08.2019 10:50
05.08.2019 11:08
05.08.2019 11:33
05.08.2019 15:00
08.08.2019 12:05
Hello @Karsten L.
There is no eSIM activation(eSIM aktivieren) option available in my Setting (Einstellung) section.
Regards,
Kiran
10.08.2019 15:50
26.08.2019 09:35
28.08.2019 12:33
28.08.2019 17:49
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