My internet is very slow specially after 6:00 am

Question

Hello all,  so I undrestand well that that the average speed is 27mb for the subscriber of 50MB DSL internet so my problem is as following, I'm using my laptop which is connect to LAN to my speedport router, I was downloading a big file using one of the companies downloader and I kept monitoring the download speed indicated, at 5:00am in the morning I did get the full speed and I was very happy, then at arround 6:00am the speed was greatly reduced and the download became too slow, I tried to open youtube or anything to check the connection and I found that it is slow too so it is not related to the downloaded file, and this happens all the time, at some hours I'm lucky and get my 50MB fully and at some other time I can't get even 2MB, I'm feeling very bad and I wish you can help me please note that my neighpor in the same building is subscribed to 1&1 and his connection is much better and it never slows down

sherif.hamad · Accepted Answer

@Inga Kristina J. @FelixKruemel @Jürgen Wo. @Bernd M. @everyone comes after after painful months I figured it out, 2.4 Giga frequency is evil, once I disabled it I got my speed back, the draw back I'm having now is that my wifi signal is not strong enough like the past when I had 2.4 enabled. Thank you guys for your help and please keep up supporting others, cheers

FelixKruemel · Answer

@sherif.hamad There can be serveral reasons for slow speeds. Maybe there is a problem on the DSLAM or a problem with your router. What for a speedport router do you have? This links will give you access to the engineer menu of the router. Please send us the DSL data from it. The Links are different for each model of the router. Before you can enter the hidden menu you must login on the router first (http://speedport.ip). W723V Typ A: http://speedport.ip/engineer/html/dslinfo.htmW724V Typ A: http://speedport.ip/engineer/html/dsl.htmlW724V Typ B / W723V Typ B / W921V / W922V: http://speedport.ip/hidden/hidden_index.stmW724V Typ C: http://speedport.ip/html/engineer/ghome.htmSmart: http://speedport.ip/engineer/html/version.htmlHybrid: http://speedport.ip/engineer/html  You can send us a screenshot of the DSL page for example.

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