Gelöst
Cancel order for fiber glass Magenta Home L
vor 3 Jahren
Hello Team,
Unable to reach any english speaking customer representative. I want to cancel my oder that i have raised for new Glass fiber internet connection under Magenta Home L plan.
Please help me with this as in the login portal i dont see any option to cancel the order. Refer the attached SS for more details.
327
9
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vor 3 Jahren
Please call the following number 0800 7733888 Monday to Friday 08:00 - 20:00 Communicate the order number to the employees. Maybe they can still cancel the order. Unfortunately, something has already been built at your Building.
4
Antwort
von
vor 3 Jahren
I don't know if this is still up to date information, but 0800 33 01080 used to be the English speaking customer service.
Antwort
von
vor 3 Jahren
You can also try it on 0800 3301903. This is the landlord service. There your chances are better that you can be helped in English. Colleagues can also be reached from 8:00 a.m. to 8:00 p.m. Saturday from 8:00 a.m. to 4:00 p.m
Antwort
von
vor 3 Jahren
They don't get to the GIGABIT program. Only two hotlines do that.Uneingeloggter Nutzer
Antwort
von
vor 3 Jahren
@Rokinsubh Alternatively, you can send me a personal message. Just click on my avatar. I can't take care of it until tomorrow afternoon, though.
2
Antwort
von
vor 3 Jahren
@Rokinsubh As discussed, I'll get in touch with you tomorrow
Antwort
von
vor 3 Jahren
@Rokinsubh As discussed on the phone, I canceled the order for you.
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 3 Jahren
@Rokinsubh As discussed on the phone, I canceled the order for you.
0
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