Cancellation of Internet within 14 days

vor 3 Stunden

Hello team, I just moved to Germany and had ordered for an internet connection (MagentaZuhause XL). Unfortunately, my rented place only has a port for cable connection which I only realised once I received the DSL router. The order date is the 6th of November.  What is the process of cancelling my contract now? 

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    • vor 3 Stunden

      Good evening @Rahul Vinod and welcome to our Telekom hilft Community. 

       

      Sorry to hear, that you can't use our connection. The tariff can be revoked right here on our website

       

      If you want to talk in personal and want us to have a closer look, just let us know when you're available for a call. 😊

       

      Kind regards Sven

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