Cancelling Internet Contract

vor 5 Jahren

Hi,

 

My German is not so good ... Can anyone link me to the form to cancel my  Internet contract.

 

Thanks

Patrick

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8

  • vor 5 Jahren

    @PatrickRv 

     

    https://www.telekom.de/hilfe/kuendigung/festnetz

     

    Why do you want to cancel? - Move, price or...?

    4

    Antwort

    von

    vor 5 Jahren

    @PatrickRv 

     

    Thks for your quick feedback - I will now escalate your post,

    i.e. a mail will sent to the Telekom employees.

     

    Plse be patient until a Telekom will react you  here or by phone.

     

    Escalation was sent...

  • Telekom hilft Team

    vor 5 Jahren

    Good morning @PatrickRv,

    thank you for the description of your request.

    I would like to support you in arranging a new appointment and finding a quick solution.
    The technician did not meet you at the last appointment.

    Please let me know when I can reach you by phone. Then I will contact you directly.

    Kind regards Anja N.

    1

    Antwort

    von

    vor 5 Jahren

    Good Morning @Anja N. 

     

    Thank you for the quick feedback.

    You can call me at any time.

     

    Best regards

    Patrick.

  • Telekom hilft Team

    vor 5 Jahren

    Hi @PatrickRv,

    thank you for the call.

    Like we discussed, there will be another technician coming to you on Monday the 26th of August 2019.
    If there are any more issues in the future, make sure to contact us again. Fröhlich

    Kind regards Nico B.

    0

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