The app does not let me choose my correct start date for my contract due to a visual bug that cuts off the calendar at the bottom of the screen. I would like to redeem the cashback and router credit for the contract I ordered on the 26.08.2026, which began only on the 08.09.2026, less than 2 months ago. I have already had my first invoice.
My order number is xxxxxx.
I have also tried on another device and reinstalling the app, but the issue is still there.
Please can a member of staff help me with this, I can of course provide any more information necessary.
Thank you, vielen Dank.
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( @Marcel2605 )
vor einer Stunde
Hello @CS_SP and welcome to the Community.
I'm sorry to read that you are unable to redeem your cashback. I'm happy to take a closer look.
On which time are you available for a call?
Kind regards
Quinn
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