Can't submit my Leitungs-ID to the ready to surf portal, would like to see if I can skip the technician appointment

vor 21 Stunden

Hello, the 'Ready to Surf' webpage is unfortunately not loading. I have securely saved my line ID and order number in my community profile. Could you please cancel the technician appointment for me? Thanks

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vor 5 Stunden

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    • vor 19 Stunden

      @Lujain I am sure we can sort it out. Please add a callback number to your profile and then let me know here in the thread once you’ve done so.

       

      Kind Regards Wiebke 

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      vor 16 Stunden

      added! thank you Wiebke

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      vor 16 Stunden

      @Lujain Thank you. When is the best time to reach you by phone? We will be back tomorrow from 7 a.m.

       

      Kind Regards Wiebke 

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      vor 5 Stunden

      Any time from 10am onwards today! Thanks so much.

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