Solved
glasfaser kable
1 year ago
Hello, I would have a question for my glasfaser internet. I bought a modem and subscription, but there is no fiber optic cable input in the socket in my house, there is only an internet cable input. will any action be taken? can I get information?
ı have speedport plus 4 problem is ı dont have glasfaser kable entry at in my apartment just blue internet kable please help
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15
1 year ago
Only FTTB (fiber to the building) was built, so the fiber ends in the basement. The last few meters in the apartment then run via copper cable again.
You can connect your router directly here
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1 year ago
ı plug in to speedport but it doesent work . should ı plug nin glasfaser cable ( yellow thin)
Answer
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1 year ago
Which Speedport do you have?
Ist has so be a Speedport Smart 4 Plus (or named Speedport Smart Glasfaser)
You also received the activation mail?
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1 year ago
yes glasfaser modem also ı received activation mail but my problem is that the internet is not working and I don't need to plug in the fiber optic cable?
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1 year ago
No need to plug in the fiber optic cable. Just use a LAN cable and plug it in like on this picture:
Then start the activation via link in the mail.
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1 year ago
Thank you so much and also i need activation mail again how can i get ? Because i did this with my old modem( ı sent it return)
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1 year ago
Please call 08002266100
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1 year ago
Thank you for the response.
For the issue with the PlayStation, do you receive any error message?
Kind regards Sven Ö.
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1 year ago
ı connected with ethernet cable. There is no problem now . Thank you for interest
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1 year ago
Hi @Zeki Burak Kaynar,
great, I'm happy that everything works now as it should.
Kind regards, Inga Kristina J.
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Accepted Solution
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1 year ago
Telekom Solved This problem. Thanks for attention, but there is any problem with my PS 5 It doesn’t work
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1 year ago
ı connected with ethernet cable. There is no problem now . Thank you for interest
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