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vor 15 Stunden
Thank you for your contribution to our community. 🙂
You will not be charged any fees or connection costs until your fiber optic tariff is activated. 🙂 We would be happy to check the current status and the possibility of a transitional tariff.
Please enter your details in your profile and let me know here in the thread when I can reach you by phone.
Best regards
Timur
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vor 14 Stunden
Hey,
please do not post any personal data or order information. This is a public thread, not a private chat. 🙏🏽 In order to provide support, a phone call is necessary. Contact via email is not possible.
Therefore, please enter your contact details in your profile and let me know when I can reach you.
Best regards,
Timur
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vor 10 Stunden
Oh, I misunderstood. I have update my person account. Could you see it? I can reach out all day until 7pm
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vor 3 Stunden
Good evening @HlinhLe and thank you for the nice call before. Unfortunately I just receive the mailbox when I try to call you. Are you still available?
Kind regards Sven
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vor 15 Stunden
In the meantime, do I have to pay for the monthly internet tariff?
I moved into new apartment today, and the WG do not have any wifi so I sign up for the Telekom plan for Glassfiber at 81675 Munchen. However, I received an email saying the Glass fiber installation is delayed and there's no date yet to know. In the meantime, do I have to pay for the monthly internet tariff? is there any option that I can switch to have the internet access?
No, your contract starts with the finished installation
is there any option that I can switch to have the internet access?
I moved into new apartment today, and the WG do not have any wifi so I sign up for the Telekom plan for Glassfiber at 81675 Munchen. However, I received an email saying the Glass fiber installation is delayed and there's no date yet to know. In the meantime, do I have to pay for the monthly internet tariff? is there any option that I can switch to have the internet access?
You could use mobile internet with monthly notice period
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vor 15 Stunden
Hallo HlinhLe
, good Morning
Ihre Übersetzung in Deutscher Sprache
I moved into new apartment today,
and the WG do not have any wifi so I sign up for the Telekom plan
for Glassfiber at 81675 Munchen. However,
I received an email saying the Glass fiber installation is
delayed and there's no date yet to know. In the meantime,
do I have to pay for the monthly internet tariff ?
is there any option that I can switch to have the internet access ?
Ich bin heute in eine neue Wohnung gezogen,
und die WG hat kein WLAN,
also habe ich mich für den Telekom-Tarif
für Glasfaser
in 81675 München angemeldet. Allerdings
habe ich eine E-Mail erhalten,
in der steht, dass sich die Glasfaserinstallation
verzögert und
noch kein Termin bekannt ist.
Muss ich in der Zwischenzeit
den monatlichen Internet-Tarif bezahlen ?
Gibt es eine Möglichkeit, zu einem anderen Anbieter zu wechseln,
um einen Internetzugang zu erhalten ?
Übersetzt mit DeepL.com (kostenlose Version)
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vor 14 Stunden
Übersetzt mit DeepL.com (kostenlose Version freeware Version)
https://www.deepl.com/de/translator
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