Hello @Wanashri 

 

There are also teams here in the community who provide English support.

 

Please enter everything in your profile

• Customer number (if available)
• Mobile phone number (mandatory, a call is required for authentication purposes. If you don't have a mobile phone, enter an alternative number)
• Further information (here you can enter the time period when you can best be reached, e.g. order number, etc., everything that is important for the team.

 

 

The team is here every day from 7 a.m. to 11 p.m. (7 days).

Therefore, it would be good to give generous times when people can call you.

e.g. 2 p.m. - 4 p.m., 7 p.m. - 9 p.m., ...

 

Click here for the profile:

 -Profil / "Meine Einstellungen"- 

 

 

Gruß Marcel

 

 

@Wanashri

 

Thank you very much for the pleasant conversation earlier 🙂

 

As we discussed, the router you still have from us is rented 😅 You pay the €5.95 monthly rental fee for it. You must send this router back to us once with the return label 🙌🏽

 

Best regards
Timur