Gelöst
How to contact Telekom customer support in English?
vor 6 Monaten
Hello, I don't speak German. I recently canceled my MagentaZuhause L connection and received a cancellation letter from Telekom, which includes instructions for returning the devices. However, I have already paid for everything when I initially got this connection and do not have any devices to return. Could you please clarify why I received these instructions? Tried calling customer service but get some auto-generated German message with it. How to contact Telekom customer support in English?
166
3
Das könnte Ihnen auch weiterhelfen
vor 4 Monaten
30
0
2
vor einem Jahr
117
0
1
vor 2 Monaten
39
0
4
64
0
1
Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Akzeptierte Lösung
akzeptiert von
vor 6 Monaten
@Wanashri
Thank you very much for the pleasant conversation earlier 🙂
As we discussed, the router you still have from us is rented 😅 You pay the €5.95 monthly rental fee for it. You must send this router back to us once with the return label 🙌🏽
Best regards
Timur
0