‎How to contact Telekom customer support in English?

Solved

How to contact Telekom customer support in English?

8 months ago

Hello, I don't speak German. I recently canceled my MagentaZuhause L connection and received a cancellation letter from Telekom, which includes instructions for returning the devices. However, I have already paid for everything when I initially got this connection and do not have any devices to return. Could you please clarify why I received these instructions? Tried calling customer service but get some auto-generated German message with it. How to contact Telekom customer support in English?

193

0

3

Accepted Solution
accepted by
8 months ago
@Wanashri

Thank you very much for the pleasant conversation earlier 🙂

As we discussed, the router you still have from us is rented 😅 You pay the €5.95 monthly rental fee for it. You must send this router back to us once with the return label 🙌🏽

Best regards
Timur
0

This could help you too

Need Help – Switched to Telekom, No SIM Received Yet

6 months ago

in

Mobilfunk

40

0

2

Contact fiber optics hotline in English

1 year ago

in

Festnetz & Internet

140

0

1

support English no internet

4 months ago

in

Festnetz & Internet

50

0

4

Looking to switch my contract, but cannot get a response through contact form

8 months ago

in

Festnetz & Internet

68

0

1

Solved

English support please Vodafone to Telekom

3 years ago

in

Festnetz & Internet

2870

0

3

You might also be interested in

Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
To the contact form
View offers
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Zu den Internet-Angeboten