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I didn't receive my access number

4 years ago

Hi,

 

I have a landline/DSL service. I have a customer number and the order number.

 

I'm trying to setup my router to get internet but it's not working yet.

 

Could you contact me so I can get the letter with access number and password?

862

9

    • Accepted Solution

      accepted by

      3 years ago

      Hello @sharanya,

       

      your internet access has not been activated yet. That's why it's not working.

       

      Please check your emails from May 28th. There you can find the activation date and the appointment with the technician. 

       

      Kind regards Inga Kristina J.  

      0

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