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I didn't receive my access number

vor 3 Jahren

Hi,

 

I have a landline/DSL service. I have a customer number and the order number.

 

I'm trying to setup my router to get internet but it's not working yet.

 

Could you contact me so I can get the letter with access number and password?

847

9

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Hello @sharanya,

     

    your internet access has not been activated yet. That's why it's not working.

     

    Please check your emails from May 28th. There you can find the activation date and the appointment with the technician. 

     

    Kind regards Inga Kristina J.  

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