Internet drops as soon as it connects.
vor 31 Minuten
Hi Team,
Two days ago the internet started dropping every couple of hours. I thought it is due to some neighbourhood repair!
Today it is dropping instantly after connection.
I restarted the router several times, I also unplugged it from power for more than 20 minutes, i checked the cables and connectivity, etc.. It still drops and loosing synchronous instantly within 10 seconds every time it connects and upon connecting I noticed the DSL downstream gives random values sometimes it is above 100Mbit/s and other times it is below 38Mbit/s.
I have the 250Mbit/s Package (MagentaZuhause XL)
Device: Speedport Smart 4 Typ A
Firmware: 010139.4.7.000.0 (the latest)
I appreciate your urgent support on this matter.
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