Internet not working

1 year ago

I signed up for internet with TheCommShop, I have an American number so a lot of features are not available to me. I’ve been sent a bill I cannot pay because my account is not linked with my contract and my internet went out last week. 

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    • 1 year ago

      Hi Anthony,

       

      Since your case is somewhat special, I have informed the team. Please fill the contact detaisl in your profile (only visible for the Telekom hilft team) including a phone number and time frame where you can be reached.

       

      Best wishes,

      Thomas

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      1 year ago

      Good evening @Anthony Cervantes , welcome to our Community. Fröhlich

       

      I tried to call you but had no luck and just catched the mailbox. I left a little note there and would appreciate, if you tell me, when you are available.

       

      Kind regards Sven Ö. 

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