Internet not working

3 months ago

Internet suddenly stopped today, router is unable to synchronize and I have restarted and checked wiring multiple times. No luck. 

Some logs:

2025-05-06 13:20:50(R106) Info: PADT Paket wurde vom HG gesendet

2025-05-06 13:20:50(R006-1) DSL antwortet nicht mehr (erfolgreiche DSL-Synchronisierung wurde verloren).

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    • 3 months ago

      @user_81efb0 I will gladly look into the matter.

       

      Please add your contact information to your profile and give me here a heads-up.

       

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      3 months ago

      @user_81efb0 I just tried your mobile without success.

       

      When would be a good time for a quick call?

       

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      3 months ago

      Whenever, I'm available now if you are

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      3 months ago

      Thank you for the pleasant call @user_81efb0.

       

      It looks like there is physical interruption of the connection. I booked a technician appointment for Thursday 8th May 09:00 am - 01:00 pm.

       

      Let me know if the colleague was able to fix the issue.

       

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