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vor 26 Tagen
@JMan3392
someone of the Teamies @Telekom hilft Team will contact you.
Greats
waage1969
0
vor 26 Tagen
Welcome to the Community @JMan3392 and thank you for the pleasant call.
As discussed, I'll come back to you later, when my colleague from the business customer service is available. 😊
Kind regards Sven
5
von
vor 23 Tagen
Hello @JMan3392 , I just tried to call you but got the checkback signal after seconds, that the line is busy.
I got the response from the technical department and unfortunately, the technical ressources are fully exhausted. Either we are lucky and a line will be free, because someone is cancelling his contract or we have to wait for an extension, but that can take months. 😕
If you want, we can do the change for a higher bandwidth and wait.
Kind regards Sven
von
vor 23 Tagen
Hello@Sven Ö.
Thank you so much for reaching back out. I am available to talk now if you wish to reach back out via phone
Thank you for looking into this. Just have a follow up question. Is there any waitlist that I could be out on to automatically be upgraded or notified when resources become available? Or do I have to keep checking?
Thank you again!
von
vor 22 Tagen
Good morning @JMan3392 . Because it's a little bit early, I'm writing, but can call you later. 😊
Unfortunately there is no "waiting list". If we change the tariff, you'll be automatically upgraded, when there are new capacities. 😊
Kind regards Sven
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