Kündigung wegen Umzug

Question

Dear community,I need to move into dormitory of university recently, I checked the service area of Telekom, it doesn't cove, so i filled the Kündigung formula on the website yesterday, however Telekom sent me an email which says they will send a technician to my dorm  and also cost me the fee of it. But I really need is just canceling my contract and return the router i rent. What should I do?

Gadich · Answer

You had to call the hotline 0800-3301000 an oder an move and say youn want to move with  TKG  paragraph. An than they will check if its possible. If it isn´t possivle they cancel your contract within 1 month. If its possible you can cancel after the end of term.