Kabel Fehler (e0)
vor 8 Monaten
Hello,
I guess I have an FTTB connection in my apartment building. I only have a 7 digit code and an ethernet port in my own apartment. I activated my connection last week, still I dont have internet. I tried going to Telekom shops and called Telekom. I could not find any help!
I have a Speedport Smart 4 router, I aslo tried it configuring manually. It shows "Kabel Fehler (e0)". Is there something I need to do in the main building connection to get the internet?
I find it really annoying to solve this issue as my German is also not good!
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vor 8 Monaten
have a Speedport Smart 4 router
The Smart 4 is not compatible with FTTB , you need the Smart 4 Plus which also support G.fast.
See also:
https://www.telekom.de/hilfe/geraete-zubehoer/router/speedport/glasfaser-kompatibel
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Antwort
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vor 8 Monaten
Oh my! Thanks a lot for the advice @NDiTF.
I mixed something up - my apologies! 😱
@aswin_sathish So you do need a different router in this case.
Kind regards
Louisa
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