Hello,

I guess I have an FTTB connection in my apartment building. I only have a 7 digit code and an ethernet port in my own apartment. I activated my connection last week, still I dont have internet. I tried going to Telekom shops and called Telekom. I could not find any help!

I have a Speedport Smart 4 router, I aslo tried it configuring manually. It shows "Kabel Fehler (e0)". Is there something I need to do in the main building connection to get the internet?

I find it really annoying to solve this issue as my German is also not good!