Solved

Leitungskapazität vs. geschaltete Bandbreite DSL Magenta Zuhause XL

4 years ago

Sehr geehrtes Telekomteam

vielen Dank für die unkomplizierte Schaltung meines DSL Upgrades vom Magenta Zuhause M auf Magenta Zuhause XL. Da beim Vorabcheck der Leitung das System nur eine Bandbreite von 175Mbit zur Buchung zur Verfügung gestellt hat wurde die Leitung heute auch entsprechend geschaltet. Ein Check in der Fritzbox gibt aber eine wesentlich höhere Leitungskapazität an so das sich mir jetzt die Frage stellt, wie hier eine Freischaltung auf 250Mbit noch vollzogen werden kann.

Vielen Dank für eine Rückmeldung

Herzlich Gunnar

Bildschirmfoto 2021-07-26 um 11.34.08.png

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3

  • Accepted Solution

    accepted by

    4 years ago

    Du kannst versuchen, über diese Links ein höheres Geschwindigkeitsprofil zu buchen:

    Upgrade auf SVDSL 250 für SVDSL 175-Kunden:

    Nicht wundern über die eventuell falsche Anzeige des Preises, das sollte am Ende dann ohne Zusatzpreis durchgehen.

    Nur, wenn das höhere Profil technisch möglich ist, dann geht es durch. 

    1

    Answer

    from

    4 years ago

    Hey super vielen Dank für diesen Turboschnellen Hinweis.

    Hab das gleich mal angestossen. Mal sehen ob aus der Buchung eine Schaltung wird.

    Wünsche noch einen schönen Tag.

    Unlogged in user

    Answer

    from

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