chai.vijayakumar

The wlan and status lights are on for the smartbox device but not able to connect to wifi. Any help?

What kind of "smartbox device" do you mean/use? Do you mean an Internet Access Device like a Speedport or a FRITZ!Box or do you mean a special Smart Home Base.

 

If you mean a Telekom Speedport please use this link:

 

http://speedport.ip/html/login/status.html

 

and tell us the name of the device.

 

Regards Ulrich

Hello @chai.vijayakumar

I had a look at your contract and your line. I've reset your line one more time. Does it work now? Are you able to set up your Router now?

Greetings

Karsten L.

Hi!!! It works now, thank you so much!!