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Magenta EINS unlimited — Cannot order online
4 years ago
Hello there,
I want to switch to Magenta EINS unlimited however I cannot do it online, the website throws an error. The same happens with the Magenta app. Could you please do it for me?
Thank you for your support.
best regards,
lopamo
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4 years ago
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4 years ago
So your starting position is that on fixed network side you have MagentaZuhause XL since August 11th 2021.
What is it on mobile network side? Do you have a Telekom mobile contract? If so in which tariff?
(e.g. a MagentaMobil L withouot smartphone costs 60 Euro, if bundled into MagentaEINS then the monthly price drops down to 55 or 50 Euro.
On the other hand a MagentaMobil EINS tariff costs 80 Euro (which would be a upgrade, comparing with 60) but in combination with MagentaEINS Unlimited the price drops down to 45 Euro (wich would be a downgrade, comparing with 55 or 50) - and Telekom does not like downgrades.
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4 years ago
Awesome! Thanks for your help!
Kind regards,
lopamo
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4 years ago
Like discussed, I already switched all your contracts to MagentaEINS unlimited.
If you have any other questions or issues, please don't hesitate to contact me again.
Kind regards Nico B.
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4 years ago
Hello @Nico B.
Indeed I can see them all changed already in the Magenta App.
Thank you for the great service!
kind regards,
lopamo
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4 years ago
Like discussed, I already switched all your contracts to MagentaEINS unlimited.
If you have any other questions or issues, please don't hesitate to contact me again.
Kind regards Nico B.
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