Playstation 5 & Speedport Smart 4 Plus-Internet issue

vor 23 Tagen

Hi, today I connected wireless my PS5 to my Speedport Smart 4 Plus router but the internet speed (download & upload speeds) is really bad/slow. I even tested talking to my friends through a party and they told me that the sound had disruptions. I tried to connect again this time via LAN with a cable but the result is more or less the same. Internet speed is really slow although I have a Glasfaser 150 internet connection. Is there something I need to do?

Best, Kevin.

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    • vor 23 Tagen

      @Kevinorf 

      What speed value is presented to you as test result if going to https://fast.com - either from a PC or from a smartphone?

      (in principle the test ist also possible from your PS5, however the PS5 does not come with an easy accessible browser)

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      vor 21 Tagen

      Hi again,

      in this site you suggested the result shows 150Mbps download & 80Mpbs upload. I tried it couple times and it's more or less the same. The problem it's mostly about the internet speed I have when I use my PS5.

      Best, Kevin.

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    • vor 23 Tagen

      Hey @Kevinorf,

       

      did you try what @muc80337_2 suggested? 

      And did you restart your router as well?

       

      Please let me know about the results. 

       

      Kind regards

      Louisa

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      vor 21 Tagen

      Kevinorf

      I haven't restarted my router. Should I try this too?

      I haven't restarted my router. Should I try this too?

      Best, Kevin.

      Kevinorf
      I haven't restarted my router. Should I try this too?

      I would give it a try.

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      vor 21 Tagen

      Hello @Kevinorf,

       

      yes, please do try that. 😊

      Maybe also try a different LAN Cable for the PS5 if that is the only device that has been having issues.

       

      Kind regards

      Belana

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      vor 3 Stunden

      Hi again, I restarted the router 1-2 times and plugged in a new cable, so it seems to be ok so far. Thanks for your help!

      Best regards, Kyriakos.

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