‎Playstation 5 with Speedport Smart 4

Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

Solved

Playstation 5 with Speedport Smart 4

7 months ago

Hi,

I have just bought a PS5 and I have constant connection problems and slow speeds with the Speedport Smart 4.

When there's a connection, the speed is really slow and I get disconnected quite often.

I have tried opening ports, setting DNS, moving the PS5 close to the Speedport, none of those helped.

I also tried connecting to another wifi network (neighbour's) and though the router was really far the download and upload speeds were 3-4x higher (it's not a Speedport router).

Any suggestions?

Thanks

478

Accepted Solution
accepted by
7 months ago
Hallo @tmbrgr ,

can you change the WiFi settings or WPA2 only if it is different at the moment? And then restart the router.

Another option might be to turn off one of the WLANs so either have 2.4 or 5 GHz only.

Can you try with a LAN cable?

Best wishes,

Coole Katze
0
Accepted Solution
accepted by
7 months ago
Hello,

After a few days of testing it seems this solved the problem.

Thanks for the help everyone!
1
Answer
from
6 months ago
@tmbrgr

That's really nice to read 😊 Have a great Sunday 🙌🏽

Best regards
Timur
Unlogged in user
Answer
from