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3 years ago
Given that this is the Deutsche Telekom support community, I suppse you are using MagentaTV through a receiver box or stick provided by Deutsche Telekom. Correct?
With MagentaTV, the TV signals are streamed via your internet connection, hence there is no such thing as channel scan ("Sendersuchlauf") with MagentaTV. Instead you need to connect the receiver box or stick to your TV and your internet router. In some cases, it is necessary to install an app to receive MagentaTV.
Let's start with some basic questions:
Do you have a contract with Deutsche Telekom that includes MagentaTV? If so, please stae the precise name of this contract as it is stated on the order confirmation ("Auftragsbestätigung") document or on your monthy invoice.
Do you have a receiver device from Deutsche Telekom? If so, please state the exact model, e.g. "Media Receiver 401", "one Box", "MagentaTV Stick" etc.
What type of internet router are you using? Please state the exact model of your router (e.g. "Speedport Smart 4" or "Fritz!Box 7590 AX" etc.)
If you do not receive TV via Deutsche Telekom MagentaTV, this may not be a good place to look for information. However, please let us know what type of TV signal you intend to receive (e.g. Coaxial cable, satellite, anteanna/DVB-T2), maybe we can still help a little.
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3 years ago
@brummpa88
If you are really only looking for the channel search on your TV, here are the instructions on pages 14-22:
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