I have unfortunately purchased a Speedport 7 on a new Telekom connection.
This is the first modem/router ever that I cannot configure even though I purchased it...
I have recently moved to Germany and I cant install the Telekom Magenta app because google store "not available in this country".
This is so absurd.
Is there a way to get a refund on the modem? I will just purchase any other one.
Is there any way to get a firmware update to be able to control it.
This is absolutely ridiculous that you have to configure it via a mobile App.
What if I dont even want to use Wifi and just have cables with PC??? This was never advertised as such.
vor 4 Stunden
This is absolutely ridiculous that you have to configure it via a mobile App.
What if I dont even want to use Wifi and just have cables with PC?
I have unfortunately purchased a Speedport 7 on a new Telekom connection.
This is the first modem/router ever that I cannot configure even though I purchased it...
I have recently moved to Germany and I cant install the Telekom Magenta app because google store "not available in this country".
This is so absurd.
Is there a way to get a refund on the modem? I will just purchase any other one.
Is there any way to get a firmware update to be able to control it.
This is absolutely ridiculous that you have to configure it via a mobile App.
What if I dont even want to use Wifi and just have cables with PC??? This was never advertised as such.
Die Konfiguration läuft nicht über WiFi sondern übers Backend der Telekom dort ist die MeinMagentaAPP und der Router angebunden
Is there a way to get a refund on the modem?
I have unfortunately purchased a Speedport 7 on a new Telekom connection.
This is the first modem/router ever that I cannot configure even though I purchased it...
I have recently moved to Germany and I cant install the Telekom Magenta app because google store "not available in this country".
This is so absurd.
Is there a way to get a refund on the modem? I will just purchase any other one.
Is there any way to get a firmware update to be able to control it.
This is absolutely ridiculous that you have to configure it via a mobile App.
What if I dont even want to use Wifi and just have cables with PC??? This was never advertised as such.
Wenn ein Widerrufsrecht besteht und du noch im zeitlichen Rahmen bist wäre das der einfachste Weg dafür.
0
vor 3 Stunden
I have recently moved to Germany and I cant install the Telekom Magenta app because google store "not available in this country".
I have unfortunately purchased a Speedport 7 on a new Telekom connection.
This is the first modem/router ever that I cannot configure even though I purchased it...
I have recently moved to Germany and I cant install the Telekom Magenta app because google store "not available in this country".
This is so absurd.
Is there a way to get a refund on the modem? I will just purchase any other one.
Is there any way to get a firmware update to be able to control it.
This is absolutely ridiculous that you have to configure it via a mobile App.
What if I dont even want to use Wifi and just have cables with PC??? This was never advertised as such.
Are you still using a foreign SIM card in your cell phone? With a SIM card from a German mobile carrier, you should be able to download the MeinMagenta app from the Google Play Store.
Maybe Telekom could provide you with the app as an APK?
Best Regards Ulrich
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vor 3 Stunden
Welcome to our community @Valet,
@UlrichZ's advice about your SIM is a very good one. With a German SIM card you should have no struggles in downloading the MeinMagenta App. 🙂 @der_Lutz mentioned important info about the configuration already.
Kind regards
Louisa
0
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vor 3 Stunden
I have a german sim. The issue is with Google play store and I am in a Google family group, which is purchased in Australia etc.. So its more a google play store thing, regardless of having a german sim.
I am going to return the Router regardless. I really hate having to have a mobile app anyways to configure a router, which has been around for decades this way and don't want Telekom to control it. I understand its good for people who are less Tech savvy, sure. But doesnt mean it has to be completely cut off from people who want to control it without Telekom having full control over something, which should be mine.
Thanks all for the help, appreciate it.
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vor 2 Stunden
But doesnt mean it has to be completely cut off from people who want to control it without Telekom having full control over something, which should be mine.
I have a german sim. The issue is with Google play store and I am in a Google family group, which is purchased in Australia etc.. So its more a google play store thing, regardless of having a german sim.
I am going to return the Router regardless. I really hate having to have a mobile app anyways to configure a router, which has been around for decades this way and don't want Telekom to control it. I understand its good for people who are less Tech savvy, sure. But doesnt mean it has to be completely cut off from people who want to control it without Telekom having full control over something, which should be mine.
Thanks all for the help, appreciate it.
am Speedport 7 gibt es nicht viel einzustellen, auch mit der App, da ist der bessere Weg den zurückzugeben
von
vor 2 Stunden
Hello @Valet, thank you for your feedback.
I do understand your criticism. I do hope you find the router that meets your needs and wants.
Have a great day and a good start into the week.
Kind regards
Christoph
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