Gelöst

Urgent: Incorrect Billing and Ongoing Router Charges

vor einem Monat

Dear Telekom,

I am unhappy that for the last 2 months Telekom has not collected my monthly payments from my bank account, despite my direct debit being active and sufficient funds being available. I am now receiving reminders asking me to pay several bills at once, which is not acceptable.

I am also still being charged for the router after more than 4 years. By now I have paid far more than the router's value, which seems unreasonable.

Please investigate and resolve both issues as soon as possible. Otherwise, I will have to consider moving to another provider.

Letzte Aktivität

vor einem Monat

von

Gelöschter Nutzer

53

0

11

    • Akzeptierte Lösung

      akzeptiert von

      vor einem Monat

      @Rajkumar Ghiya Thank you very much for the pleasant call.
      I have now set up the new mandate and changed your billing back to SEPA direct debit.

      Should any further questions arise, simply contact me again.

      Kind regards
      Jonas

      Hinweis

      Diese Antwort wurde aus diesem Kommentar erstellt.

      0

    Das könnte Ihnen auch weiterhelfen

    vor 10 Stunden

    in  

    50

    0

    2

    vor 4 Stunden

    in  

    93

    0

    11

    vor 41 Minuten

    in  

    18

    0

    0

    Beliebte Tags letzte 7 Tage

    Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...