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Accepted Solution
Piwi
accepted by
Jan Ki.
7 years ago
also die monatliche Festnetzrechnung wird abgebucht. Das E-Mail Konto war bisher Freemail. Jetzt möchte ich umstellen auf Mail M, dies geht aber nur mit Zahlung per Kreditkarte. Grüße
also die monatliche Festnetzrechnung wird abgebucht. Das E-Mail Konto war bisher Freemail. Jetzt möchte ich umstellen auf Mail M, dies geht aber nur mit Zahlung per Kreditkarte.
Grüße
Hallo @Wobag,
genau da haben wir dann das "Problem". Dein Freemail-Konto ist nicht mit dem Kundenkonto bei der Telekom verknüpft für welches eine Abrechnungsmöglichkeit per Telekom-Rechnung hinterlegt ist.
Daher kan das nicht funktionieren.
Wenn du jetzt in dem Konto nicht viel drin hast, dann könntest du die E-Mail-Adresse im bestehenden Konto ändern (z. B. hinten eine Zahl dranfügen) und sofort über den Anschluss (Kundencenter!) die "alte" E-Mail-Adresse wieder neu anlegen.
Du musst nur darauf achten, dass du die Haken beim Ändern der Adresse so setzt, dass sie sofort wieder vergeben werden kann. Sonst wäre sie für 90 Tage gesperrt.
Beste Grüße
Piwi
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