Wasserschaden in my apartment

vor 5 Tagen

Hi, i have a wasserschaden in my apartment and will be moved into a temporary apartment during repairs. I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived. I have the wasserschaden report from the company assessing the water damage and an email chain from my apartment management showing my move. How do i send it to you and is it enough? I don’t know why my DMs from yesterday disappeared

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vor 4 Stunden

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    • vor 5 Tagen

      It’s not that simple. A move always costs €69.95. Besides, the service has to be set up at the new location, and so on.

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      vor 5 Tagen

      Marcel2605

      It’s not that simple. A move always costs €69.95.

      It’s not that simple. A move always costs €69.95. Besides, the service has to be set up at the new location, and so on.
      Marcel2605

      It’s not that simple. A move always costs €69.95.

      vs.

      Pand8003

      I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived.

      Hi, i have a wasserschaden in my apartment and will be moved into a temporary apartment during repairs. I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived. I have the wasserschaden report from the company assessing the water damage and an email chain from my apartment management showing my move. How do i send it to you and is it enough? I don’t know why my DMs from yesterday disappeared

      Pand8003

      I was told yesterday that if the landlord could provide me documents, then the moving fees could be waived.

      @Pand8003 Who told you that? My guess would have been that the person responsible for the damage is in charge of these fees.

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    • vor 5 Tagen

      @Pand8003 I see that you have already used our contact form and sent us the documents.

       

      Kind Regards Wiebke 

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      vor einem Tag

      Sorry my phone didn’t ring anytime now is ok

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      vor einem Tag

      @Pand8003 Thank you for the call. Because of the short period you are in a other apartment, the best way to sort it out, is to provid you the MagentaZuhause Schnellstart. I just noted to your customer account that you can get it for free at the Telekom shop. 

       

      Kind Regards Wiebke 

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      von

      vor 4 Stunden

      Just wanted to let you know that everything worked fine now, and I managed to pick up the Schnellstart successfully. Thank you very much for our help! 😊

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