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[English] E-Sim profile Reset

2 years ago

Sorry, my Deutsch isn't good enough for a conversation enough. But can I please request a new eSIM profile? 

I did a factory reset on my device without realizing I could not reuse the original eSIM profile....

When I go to 'Meine SIM-Karten' in the Kundencenter it asks me to input a security code that has been sms to my tel number but I can no longer receive anything on that number? 

531

22

    • Accepted Solution

      accepted by

      2 years ago

      Thank you very much for the very nice phone call, @Niquu25 .

       

      As discussed, I took care of the changeover. The new profile is now ready for download.

      I wish you a nice day. Überglücklich

       

      Kind regards 

      Carolin L. 

      0

    • Accepted Solution

      accepted by

      2 years ago

      Thank you for helping me with my esim issue. My new Profile is  working. I wish you a  good day and thank you again for your help.

      0

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