‎Ich möchte meine Prepaid-Sim in eine esim umwandeln.

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Ich möchte meine Prepaid-Sim in eine esim umwandeln.

3 years ago

Ich habe meine Prepaid-Sim-Karte am 08. Oktober 2022 gekauft. Ich verwende sie in meinem Telefon "Google Pixel 4a", das auch einen esim-fähigen Steckplatz hat.
Ich möchte diese physische Prepaid-Sim-Karte in esim umwandeln. Bitte helfen Sie mir.

Zu Ihrer Information, ich weiß nicht, Deutsch und mit Übersetzer beim Schreiben dieser E-Mail / Post.

1560

3 years ago
Hallo @swapnildubey.7

Herzlich willkommen in der Community und vielen Dank für deinen Beitrag hier.

Welcome to the community and thank you for your contribution here.

Schau mal hier / Look here :

https://www.telekom.de/hilfe/mobilfunk-mobiles-internet/sim-karte/kartenformate/esim/wechsel-sim-esim?samChecked=true

You got a new smartphone and now you want to switch from a physical SIM card to an eSIM? To do this, you must transfer your contract data from the physical SIM card to the eSIM access profile. You can do this yourself in the customer center in just a few minutes. Good to know: These instructions apply to prepaid and contract cards.

Log into the customer center and first select the relevant mobile phone contract or prepaid card.

Then navigate to the area: "My SIM cards" and click on "Settings".

Confirm the displayed security check by entering the activation code that was sent to the cell phone number in question.

In the following window, select "Replace SIM card" and finally get to the "Card selection" for the relevant contract. Now select the point: "Change SIM card type".

Now select the type of provision of your eSIM profile, via eSIM direct (32-digit eID) or via activation code (QR code in the customer center)

If you opt for eSIM direct, entering your eID will link your smartphone directly to the eSIM card profile. The activation code is displayed in the customer center shortly after the order is placed and is protected by a one-time password ( mTAN ). Now you can use the eSIM in your new device.
4
Answer
from
3 years ago
Hello @swapnildubey.7

Since your profile is filled, please wait for the @Telekom hilft Team @. If you haven't already done so, please enter in your profile, in the 3rd window, under further information, when you can always best be reached. Link in my signature. You will then be contacted by phone on the days. We also have English speakingTeamies.
Answer
from
3 years ago
Thank you @Marcel2605
Yesterday, I used Telekom chat and chose an option of Telekom team to call me and the person on call was very friendly and could speak English.
He initiated the eSim switch for me, i recieved the confirmation via message when I was still on call. As informed by him "activation code" link was available within 15 minutes.
Thereafter, I followed your instructions and used the QR code option and could switch to eSIM within 2 minutes.

The eSim is working just fine

Thanks again
Swapnil

Answer
from
3 years ago
Hello @swapnildubey.7

That makes me happy. Thank you for your positive feedback and that I could also help you.

I liked doing that.

If you have any other concerns, you are always welcome here.

Many greetings

Marcel

Unlogged in user
Answer
from
Accepted Solution
accepted by
3 years ago
Thank you @Marcel2605
Yesterday, I used Telekom chat and chose an option of Telekom team to call me and the person on call was very friendly and could speak English.
He initiated the eSim switch for me, i recieved the confirmation via message when I was still on call. As informed by him "activation code" link was available within 15 minutes.
Thereafter, I followed your instructions and used the QR code option and could switch to eSIM within 2 minutes.

The eSim is working just fine

Thanks again
Swapnil

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