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Akzeptierte Lösung
akzeptiert von
vor 4 Jahren
Hallo @mhalla.majd
vielen Dank für deinen Beitrag hier in der Community!
Bei den Mobilfunkverträgen für junge Kunden ist es doch so, dass du bei der Bestellung dein Geburtsdatum mit angibst. Wenn das Geburtsdatum das Kriterium erfüllt, dass du unter 28 bist, dann kann der Auftrag erst einmal eingegeben und versendet werden. Je nachdem, wo du dann bestellst, wird ja eine Legitimation durchgeführt. Im Telekom-Shop überprüfen die Mitarbeiter den Ausweis sofort und bei Online-Bestellungen oder Bestellungen über den Kundenservice musst du ja das Video-Ident oder Post-Ident machen und da würde ja dann spätestens auffallen, dass du ein falsches Geburtsdatum angegeben hast.
Somit ist eine separate Legitimation nicht notwendig.
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